Treat the LMS as a guided pathway
The learner experience is framed around active modules, milestones, assignments, feedback, and specialization rather than an unstructured content library, supporting PSI's focus on work-ready capability.
Selected Product Work
Chief Product Officer / Product Strategy Lead
Pendulum School of Innovation — Learning Product Ecosystem
A cohort-based learning ecosystem turning work-ready design education into structured coursework, specialization, mentorship, and career-facing support.
Live public platform - product screen replacements in progressVisit live site
Context
Pendulum School of Innovation positions design education around its Zirax 1.0 curriculum: a guided, cohort-based pathway built on critical thinking, planning, specialization, mentorship from field practitioners, technical advising, and job guidance. The product opportunity was to turn that educational promise into a coherent digital experience from application through learning delivery and mentor support.
Problem
PSI identifies three gaps in technology education: learners entering work without professional readiness, weak design-to-development alignment, and difficulty developing self-directed learning habits. A public enrollment site alone cannot solve those gaps; delivery needs a Learning Management System (LMS) and mentor workflow that make curriculum progress, feedback, intervention, and next steps visible.
My Role
As Chief Product Officer / Product Strategy Lead, I shaped the product direction across the public school experience, cohort onboarding, LMS learning journeys, mentor dashboard workflows, and the operational view needed to support learners through specialization and career readiness.
Constraints
- Supporting learners at different stages, including specialization paths for more experienced designers.
- Turning mentorship and technical advising into consistent, trackable delivery workflows.
- Connecting applications, cohort participation, payments, coursework, and support without fragmenting the learner experience.
- Keeping progress evidence meaningful for students and actionable for mentors and operators.
Product Decisions
Make mentorship operational
A dedicated mentor dashboard prioritizes pending reviews, learner risk signals, feedback cycles, and upcoming sessions so practitioner support can scale beyond ad hoc conversations.
Link learning to career momentum
Technical advising, portfolio evidence, and job guidance are treated as part of the journey, aligning delivery with PSI's stated goal of preparing learners for professional work.
Give operators cohort visibility
An operations layer brings enrollment, payment state, participation, mentor allocation, and completion signals into one view for running successive cohorts reliably.
Execution Process
- Defined the experience architecture spanning public discovery, application, cohort entry, learning delivery, mentorship, and support.
- Translated the Zirax curriculum positioning into learner-facing LMS concepts for modules, assignments, progress evidence, and feedback.
- Directed dashboard concepts for mentor intervention and cohort-level operational oversight.
- Structured product surfaces around roles: prospective learner, enrolled student, mentor, technical advisor, and platform operator.
Technical / System Thinking
This is not simply a course catalogue. It is a learning delivery system: an application creates a cohort relationship; curriculum activity produces evidence; evidence triggers mentor feedback and technical guidance; those interventions influence readiness, specialization, and progression. The LMS, mentor dashboard, and operations view form the feedback loop that lets the educational model remain personal while becoming repeatable.
Outcomes
- Established a live public platform communicating PSI's curriculum, cohort enrollment, mentorship, specialization, and learner benefits.
- Defined the multi-sided product model required to extend the public offering into learner, mentor, and operational experiences.
- Created a cohesive product direction connecting work-ready learning goals to delivery workflows and progress visibility.
Product Screens
Selected product and workflow views from this work.
Lessons Learned
- In education products, curriculum positioning is only credible when delivery surfaces show learners what progress looks like.
- Mentorship becomes more scalable when review queues, intervention signals, and feedback history are intentionally designed.
- A cohort product needs operational visibility from application through learning support, not only polished acquisition pages.
Build Together
Need product clarity that becomes execution?
I help early-stage teams frame the right system, direct the work, and get a credible product shipped.